Customized training courses
By tailoring training sessions specifically to your situation, the effectiveness of the training is mulitplied. We work with your people to determine a focus for the training, develop an agenda that suits your needs, then create the materials to go with it.
This simple process gives you, essentially, a targetted training session with no waste. This makes the effectiveness easier to measure. And if new employees arrive, you'll have the training materials handy to use as part of their orientation.
By using real-life examples and practicing in your environment, the impact is noticeable and can be 'tweaked' on the spot through our hands-on coaching that is the backbone of our methodology.
Some of our training topics that we can customize for you include:
- Auditor Tune-up and site audit (2 days) ask us for details...
- Creative problem solving (1 day) ask us for details...
- Getting the waste out - streamlining process flow (3 days) ask us for details...
- Improving service delivery - the 'outside-in' approach (3 days) ask us for details...
- Process-based Internal Auditing (2 days) ask us for details...
- Process improvement support program (16 weeks) ask us for details...
- Process mapping - flowcharting for fun and profit (2 days) ask us for details...
- Root cause analysis - beyond the Ishikawa fishbone (1 day) ask us for details...
- SWOT analysis (3 days) ask us for details...
- Toyota Production System for Service (3 days) ask us for details...
- Train the trainer (3 days) ask us for details...
- Business Continuity Management and emergecy preparedness (3 days) ask us for details...
- Specialized topics specific to your organization ask us for details...